How It Works

Bring Their Personality to Life—Together

Photo Submission

Once your order is confirmed, we’ll ask for photos and story of your pet. Don’t worry—we’ll work together to review the photos and decide on the best reference images for your portrait. Clear, well-lit photos work best!

Wool Base: Building the Structure

Every portrait begins with a sturdy wool base that forms the structure of your pet’s face and body. This foundation ensures the portrait has the right shape and proportions.

Customized Eyes: Hand-Painted Details

Your pet’s eyes are the heart of their portrait. Each pair of eyes is meticulously hand-painted to capture their unique expression and personality.

Customized Nose: Handmade Clay Feature

The nose is crafted with care using clay. Each nose is sculpted by hand to match your pet’s unique shape, texture, and color, adding a touch of realism and charm.

Customized Mouth: Tongue, Teeth, and Tiny Details

The mouth is a focal point of your pet’s personality. We carefully sculpt the tongue, teeth, and even the tiny teeth using clay to ensure every detail is perfect. Whether your pet’s mouth is open or closed, we’ll capture their unique expression.

Realistic Fur: Mixed and Planted by Hand

To achieve the most realistic look, we carefully mix wool fibers to match the exact colors and tones of your pet’s fur. Each strand is then planted little by little, layer by layer, to create a lifelike texture and depth.

Upgrade Option: Paws with Adjustable Positioning

Want to add your pet’s paws? Choose our upgrade option! Each paw is crafted with a steel wire inside, allowing you to adjust their position to your liking. Whether you want them resting, playing, or holding something, the choice is yours!

Preview and Review

Once your portrait is ready, we’ll reach out to you with a preview. This is your chance to review the artwork and provide feedback. We’re happy to make minor adjustments to ensure your portrait is perfect!

Photo Submission Building the Base Hand-Painted Eyes Customized Nose Customized Mouth Fur Planting Upgrade with Paws Preview and Review

Celebrate Their Spark Today—Cherish It for a Lifetime.

Every month at 3 PM Eastern Time, we open our studio for a handful of commissions. Each portrait receives undivided attention from our master felters—because your pet’s story deserves nothing less.

FAQ

Get answers to the questions that matter most.

Yes, we ship all over the world.

As each WoolyMemories is handmade, the process takes time. Our current estimated turnaround time is 3-10 months for completion (refer to the product page for specific estimates), with an additional 2-4 weeks for shipping, depending on your location. We appreciate your understanding and patience.

Each WoolyMemories is custom-made exclusively for your pet using the needle felting technique with 100% natural, soft wool. Needle felting involves compressing wool fibers together by hand to create specific textures and shapes. The nose and mouth of each WoolyMemories are also handmade. Full-body WoolyMemories include a wireframe to support the stability and mobility of the paws and tail.

Throughout the production process, we’ll send you pictures and videos for review. If you have any concerns, we’ll discuss and make modifications to ensure your WoolyMemories closely resembles your pet. We pay attention to detail and strive to capture your pet’s unique qualities.
Please note that while we do our best to accurately depict your pet’s likeness, slight variations in color may occur due to differences in electronic device displays. Additionally, the texture of wool material and limitations of the needle felting technique may prevent a 100% exact match.

Please refer to Our Policies

Upon request, we can incorporate your pet’s real fur, ash, whiskers, or teeth into the portrait. After placing your order, we’ll provide you with a mailing address for sending them.